| Effective | % | |
| Distance between a CS and home | ||
| 5 km and more | 271 | 36.92 |
| Less than 5 km | 463 | 63.08 |
| Cost of services in the CS | ||
| Cheaper (Good) | 20 | 2.72 |
| Moderately expensive (acceptable) | 213 | 29.02 |
| Too expensive | 501 | 68.26 |
| Welcome in the CS | ||
| Unsatisfactory | 50 | 6.81 |
| Unsatisfactory | 119 | 16.21 |
| Satisfying | 254 | 34.60 |
| Very satisfying | 311 | 42.37 |
| Waiting time during consultations | ||
| Court (acceptable) | 603 | 82.15 |
| Long | 95 | 12.94 |
| Too long (unacceptable) | 36 | 4.90 |
| Staff availability | ||
| Available | 398 | 54.23 |
| Busy | 313 | 42.64 |
| Very busy | 23 | 3.13 |