| Measure | Items | Frequency | Percentage |
| gender | Male | 147 | 46.4% |
| Female | 170 | 53.6% | |
| age | <18 | 20 | 6.3% |
| 19 - 25 | 94 | 29.7% | |
| 26 - 30 | 76 | 24% | |
| 31 - 40 | 65 | 20.5% | |
| 41 - 60 | 41 | 12.9% | |
| >60 | 21 | 6.6% | |
| education | High school education or lower | 40 | 12.6% |
| High school graduate | 44 | 13.9% | |
| Bachelor’s degree | 182 | 57.4% | |
| The Master’s degree or other | 51 | 16.1% | |
| Location | Rural | 96 | 30.3% |
| Town | 132 | 41.6% | |
| City | 89 | 28.1% | |
| Mobile health service (participants were allowed to select multiple answers) | Appointment register | 109 | 34.4% |
| Online consultation | 125 | 39.4% | |
| Medical report query | 88 | 27.8% | |
| Medical information inquiry | 87 | 27.4% | |
| Online drug purchase | 90 | 28.4% | |
| Health monitoring | 66 | 20.8% | |
| Evaluation doctors | 78 | 24.6% | |
| Others | 5 | 1.6% |