Item | Leadership Survey | Leadership Interviews |
Timing | Jan. 2018 through March 2020 | Oct. 2018, through Dec. 2020 |
Countries and Areas included in the Study | USA, China, India, Malaysia, Thailand, UK, Hong Kong, Canada, Japan, South Korea, South Africa, Australia, and Singapore. | USA, China, India, Malaysia, Hong Kong, Thailand, UK, South Korea, Puerto Rico, Ireland |
Data Collection Methods | Customized qualitative survey: Twelve open-ended questions administered online to 986 employees over 2-year 3-month period. | Conducted virtual interviews. Same twelve questions as survey with the addition of follow-up capability. |
Data Collection Sources | 968 sources targeted representing all job levels. 640 responded (66%). ・ 38 upper-level management leaders (6%). ・ 70 mid-level management leaders (11%). ・ 147 first-line management (23%). ・ 385 non leadership positions (60%). Employed by 97 unrelated organizations in 26 types of businesses/agencies, including private industry, government, higher education, and non-profits. Anonymity was promised. | 100 targeted, 84 interviews completed (84%). ・ 7 upper-level management leaders (8%). ・ 10 mid-level management leaders (12%). ・ 19 first-line management leaders (23%). ・ 48 in non-leadership positions (57%). Employed by 18 unrelated organizations in 12 types of businesses/agencies, including private industry, government, higher education, and non-profits. Anonymity was promised. |