Item

Leadership Survey

Leadership Interviews

Timing

Jan. 2018 through March 2020

Oct. 2018, through Dec. 2020

Countries and Areas included in the Study

USA, China, India, Malaysia, Thailand, UK, Hong Kong, Canada, Japan, South Korea, South Africa, Australia, and Singapore.

USA, China, India, Malaysia, Hong Kong, Thailand, UK, South Korea, Puerto Rico, Ireland

Data Collection Methods

Customized qualitative survey: Twelve open-ended questions administered online to 986 employees over 2-year 3-month period.

Conducted virtual interviews. Same twelve questions as survey with the addition of follow-up capability.

Data Collection Sources

968 sources targeted representing all job levels. 640 responded (66%).

・ 38 upper-level management leaders (6%).

・ 70 mid-level management leaders (11%).

・ 147 first-line management (23%).

・ 385 non leadership positions (60%).

Employed by 97 unrelated organizations in 26 types of businesses/agencies, including private industry, government, higher education, and non-profits. Anonymity was promised.

100 targeted, 84 interviews completed (84%).

・ 7 upper-level management leaders (8%).

・ 10 mid-level management leaders (12%).

・ 19 first-line management leaders (23%).

・ 48 in non-leadership positions (57%).

Employed by 18 unrelated organizations in 12 types of businesses/agencies, including private industry, government, higher education, and non-profits.

Anonymity was promised.