|
| Variable | Dimensions | Cronbach Alpha coefficient |
| 1 | Independent Variable
Electronic Business Customs | Electronic Infrastructure | 88.8 |
| 2 | E-Business Systems | 89.6 | |
| 3 | Electronic information systems | 90.00 | |
| 4 | Electronic customs services | 86.9 | |
| 5 | Customs Risk Analysis Management Systems | 70.00 | |
|
| 95.4 | ||
| 6 | Mediating Variable
Knowledge Management | Knowledge acquisition | 76.2 |
| 7 | Knowledge Storage | 85.2 | |
| 8 | Knowledge Distribution | 90.2 | |
| 9 | Knowledge Implementation | 88.6 | |
|
| 94.6 | ||
| 10 | Dependent Variable
Institutional Performance | Customs clearance procedures | 68.8 |
| 11 | User satisfaction | 78.3 | |
| 12 | Revenue collected | 90.1 | |
| 13 | Reduce customs evasion | 85.1 | |
| 14 | Customs control | 64.6 | |
| 15 | Institutional Capacity | 92.00 | |
|
| 94.4 | ||
|
| 96.8 | ||