Goal (U)

Factor (Ui)

Sub-factor(Uik)

Description

Student

satisfaction

U

Learning

U1

Motivation U11

You have a clear goal for studying

Behavior U12

You are an active learner

Attitude U13

You like your major

Curriculum and teaching U2

Instruction U21

You understand the lecture

Curriculum design U22

Curriculum design agrees with the major

Teaching facilities U23

Teaching, experiment facilities are accessible

Student service

U3

Dorm U31

Dorm condition is good

Internet U32

Online service is accessible

Food service U33

Food choice

Medical service U34

Medical service available

Social integration

U4

Extracurricular activities U41

Abundant extracurricular activities

Interpersonal relationship U42

Get along with Chinese students

Student organizations U43

Abundant student organizations

Registration service

U5

Psychological counseling U51

Psychological counseling service accessible

Registration service U52

Online question-and-answer service accessible and registration information is clear and accessible

Orientation U53

Clear orientation information

Career service

U6

career guide U61

Career guide accessible

Internship U62

Internship accessible

Employment information U63

There is a department to deal with international students’ career and employment

Fairness

U7

Result U71

Your achievement agrees with your effort

Procedure U72

Fairly treat all students in accordance with regularities

Information disclosure U73

Open scholarship information and regularities

Treatment U74

Fairly treat all students

Perceived value

U8

Tuition U81

Tuition is reasonable

Scholarship U82

Scholarship and assistant stipends are available

Self-development U83

Fulfill personal value

Campus environment

U9

Location U91

Convenient location

Sanitary U92

Sanitary condition

Cultural uniqueness U93

Unique culture