| Effect | Value | F | Hypothesis df | Error df | Sig. | Partial Eta Squared | |
| Intercept | Pillai’s Trace | 0.955 | 2939.433b | 2.000 | 279.000 | 0.000 | 0.955 |
| Wilks’ Lambda | 0.045 | 2939.433b | 2.000 | 279.000 | 0.000 | 0.955 | |
| Hotelling’s Trace | 21.071 | 2939.433b | 2.000 | 279.000 | 0.000 | 0.955 | |
| Roy’s Largest Root | 21.071 | 2939.433b | 2.000 | 279.000 | 0.000 | 0.955 | |
| Overall library service quality | Pillai’s Trace | 0.162 | 12.306 | 4.000 | 560.000 | 0.000 | 0.081 |
| Wilks’ Lambda | 0.838 | 12.852b | 4.000 | 558.000 | 0.000 | 0.084 | |
| Hotelling’s Trace | 0.193 | 13.395 | 4.000 | 556.000 | 0.000 | 0.088 | |
| Roy’s Largest Root | 0.193 | 26.984c | 2.000 | 280.000 | 0.000 | 0.162 | |