| Variables | Strongly Agree | Agree | Neutral | Disagree | Strongly Disagree | TOTAL | ||||||
| f | % | f | % | f | % | f | % | f | % | f | % | |
| Satisfied with the library’s support for learning and research | 63 | 22 | 133 | 47 | 68 | 24 | 19 | 7 | 0 | 0 | 283 | 100 |
| Satisfied with the library’s treatment of users | 60 | 21 | 148 | 53 | 63 | 22 | 12 | 4 | 0 | 0 | 283 | 100 |