Variables | N | Mean | Standard Deviation | Skewness | Kurtosis |
Satisfied with library’s support for learning and research | 283 | 3.85 | 0.843 | −0.385 | −0.396 |
Satisfied with library’s treatment of users | 283 | 3.90 | 0.773 | −0.391 | −0.123 |
Overall library service quality | 283 | 4.03 | 0.522 | 0.042 | 0.704 |