Model

Unstandardized Coefficients

Standardized Coefficients

t

Sig.

R Square

B

Std. Error

Beta

(Constant)

0.722

0.361

1.999

0.047

0.358

Financial standards

0.724

0.082

0.554

8.833

0.000

Customer perspectives

−0.127

0.093

−0.139

−1.356

0.177

Internal operation

0.132

0.092

0.145

1.435

0.153

Learning and development

0.097

0.073

0.112

1.324

0.187