Model

Unstandardized Coefficients

Standardized Coefficients

t

Sig.

R Square

B

Std. Error

Beta

(Constant)

1.076

0.322

3.347

0.001

0.557

Financial standards

−0.058

0.073

−0.042

−0.801

0.424

Customer perspectives

0.308

0.083

0.316

3.708

0.000

Internal operation

0.375

0.082

0.384

4.572

0.000

Learning and development

0.120

0.065

0.129

1.835

0.068