1.

2.

3.

4.

5.

Financial standards

Spearman’s Correlation

1.000

Sig. (2-tailed)

N

176

Customer perspectives

Spearman’s Correlation

0.130

1.000

Sig. (2-tailed)

0.086

N

176

176

Internal operation

Spearman’s Correlation

0.147

0.760**

1.000

Sig. (2-tailed)

0.051

0.000

N

176

176

176

Learning and development

Spearman’s Correlation

0.200**

0.665**

0.609**

1.000

Sig. (2-tailed)

0.008

0.000

0.000

N

176

176

176

176

Non-financial performance

Spearman’s Correlation

0.087

0.719**

0.701**

0.595**

1.000

Sig. (2-tailed)

0.250

0.000

0.000

0.000

N

176

176

176

176

176