| Measure aspect | Quality element | Expected importance | Perceived satisfaction | Quality gap | Relative importance (%) | Indicators for improvement of quality | |||
| Mean | Rank | Mean | Rank | QI value | Rank | ||||
| Tangibility QI = −0.405 Ranking = 6 | 1. The logo text set in the conference will be easy to understand | 5.388 | 21 | 5.376 | 3 | −0.012 | 3.991 | −0.047 | 26 |
| 2. I am satisfied with the outdoor environment layout of the main stadium | 5.248 | 26 | 5.199 | 23 | −0.048 | 3.887 | −0.187 | 25 | |
| 3. The cleaning and maintenance of the toilet makes me satisfied | 5.339 | 23 | 5.180 | 25 | −0.159 | 3.955 | −0.629 | 21 | |
| 4. The air conditioning in the main stadium makes me feel satisfied | 5.410 | 20 | 5.239 | 21 | −0.172 | 4.008 | −0.689 | 18 | |
| 5. There is a park green area outside the main venue that allows children to be outdoors, which makes me satisfied | 5.495 | 17 | 5.379 | 2 | −0.116 | 4.070 | −0.472 | 24 | |