| Never | Rarely | Sometimes | Often | Always | p-value |
Need of primary health care | 6.9% (n = 09) | 8.5% (n = 11) | 23.8% (n = 31) | 23.1% (n = 30) | 37.7% (n = 49) | 0.057 |
Health Services and professionals’ liability regarding their health | 13.8% (n = 18) | 11.5% (n = 15) | 39.2% (n = 51) | 6.9% (n = 09) | 28.5% (n = 37) | 0.005 |
Understanding of their needs | 5.4% (n = 07) | 6.2% (n = 08) | 35.4% (n = 46) | 12.3% (n = 16) | 40.8% (n = 53) | 0.000 |
Health professionals’ care to the users’ speech | 6.2% (n = 08) | 3.8% (n = 05) | 33.1% (n = 43) | 13.1% (n = 17) | 43.8% (n = 57) | 0.001 |
Health professionals’ knowledge on the user’s history of life | 30.0% (n = 39) | 8.5% (n = 11) | 33.8% (n = 44) | 9.2% (n = 12) | 18.5% (n = 24) | 0.000 |
Home visits proposed by health professionals | 48.5% (n = 63) | 13.1% (n = 17) | 34.6% (n = 45) | 2.3% (n = 03) | 1.5% (n = 02) | 0.121 |