No value

Low

Medium

High

Very High

a) The firm’s own assets

- Technology

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- Innovation

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- Leadership and management capacity

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- Training

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- Firm size

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b) Larger financial capacity

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c) Higher levels of competitivenes

- Productivity

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- Price competition

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- Production costs

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- Quality of service

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d) Market positioning

- Market share

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- Image

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e) Other

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