| Session | Average service time/second | Utilization rate |
| Check health code and take temperature | 36.3 | 97.88% |
| Registration 1 | 60.59 | 83.16% |
| Registration 2 | 48.15 | 52.36% |
| Dermatology | 548.44 | 93.80% |
| Ophthalmology | 176.26 | 94.13% |
| Payment 1 | 94.15 | 32.02% |
| Payment 2 | 66.00 | 8.71% |
| Drug-taking window 1 | 543.54 | 91.90% |
| Drug-taking window 2 | 605.94 | 93.26% |
| Total average waiting time in queue | 2179.37 |
|