Patient Safety Culture Dimensions | Items | Mean (SD) | Positive responses per item (percentages) |
1. Teamwork | A1. Staff in this nursing home treat each other with respect | 4.31 (0.79) | 392 (85%) |
| A2. Staff support one another in this nursing home | 4.18 (0.79) | 369 (80%) |
| A5. Staff feel like they are part of a team | 4.10 (0.82) | 372 (80%) |
| A9. When someone gets really busy in this nursing home, other staff help out | 3.71 (0.85) | 276 (60%) |
|
|
| 76%1 |
2. Staffing | A3. We have enough staff to handle the workload | 2.97 (0.89) | 110 (24%) |
| A8 (R). Staff have to hurry because they have too much work to do | 2.55 (0.92) | 51 (11%) |
| A16. Patients needs are met during shift changes | 3.80 (0.81) | 295 (66%) |
| A17 (R). It is hard to keep patients safe here because so many staff quit their jobs | 4.11 (0.85) | 355 (83%) |
|
|
| 46%1 |
3. Compliance with procedures | A4. Staff follow standard procedures to care for patients | 4.00 (0.79) | 353 (78%) |
A6 (R). Staff use shortcuts to get their work done faster | 3.38 (0.92) | 206 (46%) | |
| A14 (R). To make work easier, staff often ignore procedures | 3.82 (0.81) | 312 (70%) |
|
|
| 65%1 |
4. Training and skills | A7. Staff get the training they need in this nursing home | 3.63 (0.86) | 264 (57%) |
A11. Staff have enough training on how to handle difficult patients | 3.21 (0.86) | 153 (34%) | |
| A13. Staff understand the training they get in this nursing home | 3.89 (0.73) | 332 (76%) |
|
|
| 56%1 |
5. Nonpunitive response to mistakes | A10 (R). Staff are blamed when a patient is harmed | 4.13 (0.77) | 372 (87%) |
A12 (R). Staff are afraid to report their mistakes | 3.76 (0.83) | 291 (67%) | |
| A15. Staff are treated fairly when they make mistakes | 3.95 (0.79) | 333 (80%) |
| A18. Staff feel safe reporting their mistakes | 3.97 (0.74) | 347 (78%) |
|
|
| 78%1 |
6. Handoffs | B1. Staff are told what they need to know before taking care of a patient for the first time | 4.01 (0.72) | 367 (80%) |
| B2.Staff are told right away when there is a change in a patient’s care plan | 3.79 (0.78) | 308 (69%) |
| B10. Staff are given all the information they need to care for patients | 4.24 (0.63) | 417 (91%) |
|
|
| 80%1 |