Item: how do you rate your satisfaction with: | Very satisfied | Satisfied | Neutral | Dissatisfied | Very dissatisfied | |||||
No. | % | No. | % | No. | % | No. | % | No. | % | |
Respectfulness of the counselor | 167 | 53.7 | 127 | 40.8 | 13 | 4.2 | 2 | 0.6 | 2 | 0.6 |
Trustworthiness of the counselor | 160 | 51.4 | 122 | 39.2 | 19 | 6.1 | 8 | 2.6 | 2 | 0.6 |
Clarity of the counselor’s explanation | 159 | 51.1 | 129 | 41.5 | 19 | 6.1 | 2 | 0.6 | 2 | 0.6 |
The counselor’s competency | 164 | 52.7 | 117 | 37.6 | 28 | 9.0 | 0 | 0 | 2 | 0.6 |
The overall services | 147 | 47.3 | 133 | 42.8 | 23 | 7.4 | 6 | 1.9 | 2 | 0.6 |