Item: how do you rate your satisfaction with:

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

No.

%

No.

%

No.

%

No.

%

No.

%

Comfort of the waiting room

84

27.0

183

58.8

30

9.6

13

4.2

1

0.3

Waiting time

120

38.6

168

54.0

20

6.4

2

0.6

1

0.3

Comfort of the counseling room

121

38.9

160

51.4

27

8.7

2

0.6

1

0.3

Privacy of the counseling room

125

40.2

152

48.9

29

9.3

4

1.3

1

0.3

Adequacy of duration of the counseling session

164

52.7

125

40.2

17

5.5

3

1.0

2

0.6