| Variable | Frequency | Percent |
| Waiting time to see a service provider |
|
|
| <30 minutes | 238 | 76.5 |
| 30 - 60 minutes | 73 | 23.5 |
| Median = 10 minutes; Range = 2 - 60 minutes |
|
|
| Duration of pre and posttest counseling sessions |
|
|
| >15 minutes | 86 | 27.5 |
| 15 - 30 minutes | 191 | 61.5 |
| >30minutes | 34 | 11.0 |
| Median = 20 minutes; Range = 5 - 60 minutes |
|
|
| Pretest and posttest counseling was given by the same counselor | 310 | 99.7 |
| There was no language barrier | 271 | 87 |
| The counseling session was beneficial | 308 | 99 |
| Would recommend the service to others | 301 | 96.8 |