S/N | Indicators | Weight given | Achieved | % | Judgment parameter |
1 | % of ANC clients who perceived that waiting area is convenient | 5 | 2.7 | 54 | ≥85% = very good 75% - 84% = good 55% - 74% = fair ≤54% = critical |
2 | % of client who satisfied with adequacy of working hours | 5 | 4.3 | 84.5 | |
3 | Proportion of clients who are satisfied by their privacy ensured | 5 | 4.6 | 92.5 | |
4 | Proportion of client satisfied with waiting time | 5 | 4.3 | 86.4 | |
5 | Proportion of ANC clients who are satisfied with appointment schedule/time | 5 | 5 | 100 | |
6 | Proportion of clients who are satisfied with provider respect | 5 | 4.7 | 94.3 | |
| Total | 30 | 25.6 | 85.3 |
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