| Attributes | Staff | Patients | t statistic (df) | p value |
| Mean (SD) | Mean (SD) | |||
| Food Quality | 2.20 (0.62) | 2.63 (0.67) | −5.329 (252) | 0.0 |
| Services Quality | 2.32 (0.57) | 2.67 (0.65) | −4.594 (251) | 0.0 |
| Ambience Quality | 2.33 (0.61) | 2.61 (0.67) | −3.586 (247) | 0.0 |
| Price and Portion | 2.05 (0.60) | 2.40 (0.58) | −4.695 (254) | 0.0 |