S/N

Customer Trust Variable

Chi-square (χ2)

Degree of Freedom

P-value

1.

Sustainability of operations

14.59

5

0.01

2.

Keeping promises

3.58

5

0.61

3.

Best Telecom Services

3.52

5

0.62

4.

Business Performance

4.48

5

0.48

5.

Company Authority and Management

4.48

5

0.44