| No | Category | KM Activities | Description |
| 1 | Primary | Knowledge Creation | Activities that refer to the development of new knowledge from data, information, or previous knowledge [26] . |
| 2 | Primary | Knowledge Storing | Activities of storing and retrieving knowledge that are in various forms of component structures, knowledge, codification of knowledge, and storing knowledge for organizational memory [26] . |
| 3 | Primary | Knowledge Sharing | Activities in which explicit or tacit knowledge is communicated to other individuals [26] . |
| 4 | Primary | Knowledge Ulitizing | Activities that use actual knowledge that can be used to adjust strategic directions, solve new problems, and increase efficiency [26] . |
| 5 | Secondary | Technology Infrastructure | The main support is in the form of technology to support organizational performance [27] . |
| 6 | Secondary | People Competency | The ability of individuals involved in the organization in carrying out their main tasks [23] . |