Aspect | Application | Percentage |
Customer Service | 24/7 Online Service | 32.7% |
Customer Service | AI Application | 17.3% |
Business Processing | Automation | 38.4% |
Business Processing | AI & Big Data for Risk Management | 27.8% |
Business Processing | Machine Learning for Risk Prediction | 19.6% |
Product Innovation | AI & Big Data Application | 22.5% |