Definition of Trust

Source

An individual may be said to have trust in the occurrence of an event if he expects its occurrence and his expectation leads to behaviour, which he perceives to have greater negative motivational consequences if the expectation is not confirmed than positive motivational consequences if it is confirmed.

Deutsch [14]

Expectancy held by an individual or a group that the word, promise, verbal or written statement of another individual or group can be relied upon.

Rotter [15]

Trust exists in a social system insofar as the members of that system act according to and are secure in the expected futures constituted by the presence of each other or their symbolic representations.

Lewis and Weigert [16]

Trust means the willingness of a person to rely on an exchange partner in whom the person has confidence.

Moormn,

Deshpande and

Zaltman [13]

The willingness of a party to be vulnerable to the actions of another party based on the expectation that the other will perform a particular action important to the trustor, irrespective of the ability to monitor or control that other party.

Mayer et al. [17]

Trust is a psychological state comprising the intention to accept vulnerability based upon positive expectations of the intentions or behavior of another.

Rousseau et al. [18]

Trust is the firm belief in the competence of an entity to act dependably, securely, and reliably within a specified context.

Grandison and

Sloman [19]

Trust is a subjective expectation an agent has about another’s future behavior based on the history of their encounters.”

Mui et al. [20]

Trust of a party A to a party B for a service X is the measurable belief of A in that B behaves dependably for a specified period within a specified context (in relation to service X).

Olmedilla et al. [21]