| M | Deep acting | Emotional dissonance | Turnover intention | ||||
F | P | F | P | F | P | |||
educational status | junior | 3.698 | 3.645 | 0.008** | 3.023 | 0.020* | 0.655 | 0.624 |
senior | 3.456 | |||||||
junior college education | 3.583 | |||||||
undergraduate | 3.631 | |||||||
postgraduate | 3.571 | |||||||
working position | general staff | 3.571 | 2.842 | 0.040* | 2.118 | 0.101 | 1.693 | 0.172 |
grass-roots managers | 3.674 | |||||||
middle managers | 3.479 | |||||||
senior managers | 3.429 | |||||||
working life | ≤3 years | 3.520 | 0.558 | 0.644 | 1.560 | 0.202 | 2.144 | 0.048* |
3 - 6 years | 3.705 | |||||||
7 - 12 years | 3.681 | |||||||
≥13 years | 3.538 |