12) You appropriately respond to children’s questions and remarks. | 3 | 4 | 4 | 3 | 3 | 3 |
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13) When children cry, you implement other appropriate measures rather than forcing them to obey. | 2 | 2 | 2 | 2 | 2 | 2 |
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14) You allow children to bring in their favorite things. | 4 | 4 | 4 | 3 | 4 | 3 |
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15) You distract children’s attention away from medical examinations/procedures if distress arises. | 3 | 3 | 3 | 3 | 3 | 3 |
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16) When the examinations/procedures take longer than expected, you give parents an update on their progress. | 3 | 4 | 3 | 3 | 3 | 3 |
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17) You avoid chatting with other healthcare professionals about subjects not related to medical examinations/procedures. | 3 | 4 | 4 | 4 | 4 | 4 |
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18) When examinations/ procedures have not yet been completed, you avoid using expressions that may lead children and their parents to mistakenly think that they have been completed. | 3 | 4 | 4 | 3 | 4 | 4 |
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19) You verbally inform children and their parents that examinations/procedures have been completed. | 4 | 4 | 4 | 4 | 4 | 4 |
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20) You praise children for having been brave. | 4 | 4 | 4 | 4 | 4 | 4 |
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21) You consider the parents’ feelings, saying: “You must have been worried.” | 3 | 4 | 3 | 3 | 4 | 3 |
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22) You encourage parents to praise their children for having been brave. | 3 | 4 | 4 | 3 | 4 | 3 |
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23) Following the completion of medical examinations/ procedures, you provide children with follow-up instructions. | 4 | 4 | 4 | 3 | 3 | 4 | * | * |
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24) You check the children’s responses following implementation of the medical examinations/procedures. | 3 | 4 | 3 | 3 | 3 | 4 |
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