Customer’s Satisfaction level | Quality of electricity supply | Price | Response time following incidents | Warning time before interruption | Updated Website |
Not at all satisfied | 21.4% | 42.9% | 27.6% | 28.6% | 10.2% |
Not satisfied | 30.6% | 31.6% | 40.8% | 33.7% | 10.2% |
Indifferent | 28.6% | 18.4% | 24.5% | 30.6% | 76.5% |
Satisfied | 19.4% | 7.1% | 4.1% | 5.1% | 3.1% |
Very satisfied | 0% | 0.0% | 3.0% | 2% | 0% |
Total | 100% | 100% | 100% | 100% | 100% |