S/N

Items

Mean

Standard Deviation

i.

Operational plans must be made daily to keep an organization competitive in the market.

3.68

0. 87

ii.

Companies with growth in operating cash flow most likely have more stable net income, better abilities to pay and increase dividends, and more opportunities to expand and weather downturns in the general economy or their industry.

3.65

0.48

iii.

Operational planning can be utilised to create products or services that satisfy the needs of the consumers, by providing “right thing at the right price, place and time.

3.62

0.69

iv.

Based on their operations, service providers in the mobile communication sector usually see an increase in clients.

3.69

0.54

v.

In the mobile communication sector, service providers consistently reported rising sales or service levels.

3.50

0.37