Focus Group	Theme 1	Theme 2	Theme 3	Theme 4	Theme 5	Theme 6	Theme 7	Theme 8
Focus Group	Use of Technology	Government relations	Monitoring and Engagement	Soft skills	Customer needs	Corporate governance	Hard skills	Legal Security
FG1	●	●	●	●	●	●
Interviews	●	●	●	●	●	●	●	●
Implications	Individual/Social	Social	Individual	Individual	Individual	Social	Individual	Social