Themes

Theme 1

Theme 2

Theme 3

Theme 4

Theme 5

Theme 6

Categories

Use of Technology

Government relations within corporations

Monitoring and Engagement

Soft skills

Customer needs

Corporate governance

Subcategories

large volume of activities

face-to-face communications

Virtual challenges

Communication

analysis

Capital markets

large volume of information

remote communications

Lack of contact

Diplomacy

identify the customer’s needs

business in general

communication tools

government strategy

Socialization needed

Negotiation

organization

regulations

efficient execution

heterogeneity

essential for engagement

persuasion

structured information

National Congress

Access to and efficient treatment of information

essential for monitoring activities

training

Legislative power/ Executive power

update

Stakeholder mapping

advocacy

became prominent

decision-maker’s monitoring

legal terminology