| Reliability | |||||
|
| Frequency | Percent | Valid Percent | Cumulative Percent | |
| Valid | Maintaining product stock | 25 | 26.3 | 26.9 | 26.9 |
| Customer services | 15 | 15.8 | 16.1 | 43.0 | |
| A large customer base | 45 | 47.4 | 48.4 | 91.4 | |
| No competitive product (best in quality) | 8 | 8.4 | 8.6 | 100.0 | |
| Total | 93 | 97.9 | 100.0 |
| |
| Missing | System | 2 | 2.1 |
|
|
| Total | 95 | 100.0 |
|
| |