| Responsiveness | |||||
|
| Frequency | Percent | Valid Percent | Cumulative Percent | |
| Valid | High sales volume | 69 | 71.1 | 72.6 | 72.6 |
| Maintaining product stock | 9 | 9.3 | 9.5 | 82.1 | |
| A clear product return policy | 2 | 2.1 | 2.1 | 84.2 | |
| A large customer base | 15 | 15.5 | 15.8 | 100.0 | |
| Total | 95 | 97.9 | 100.0 |
| |
| Missing | System | 2 | 2.1 |
|
|
| Total | 97 | 100.0 |
|
| |