| Descriptive Statistics | ||||||
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| Statistic | Bootstrapa | ||||
| Bias | Std. Error | 95% Confidence Interval | ||||
| Lower | Upper | |||||
| Reliability | N | 93 | 0 | 0 | 93 | 93 |
| Minimum | 3.00 |
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| Maximum | 10.00 |
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| Mean | 7.1505 | 0.0026 | 0.2631 | 6.6132 | 7.6667 | |
| Std. Deviation | 2.65783 | −0.01432 | 0.12469 | 2.36021 | 2.85816 | |
| Responsiveness | N | 93 | 0 | 0 | 93 | 93 |
| Minimum | 3.00 |
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| Maximum | 7.00 |
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| Mean | 5.4086 | 0.0022 | 0.1669 | 5.0753 | 5.7524 | |
| Std. Deviation | 1.64341 | −0.01252 | 0.05768 | 1.50651 | 1.73596 | |
| Transparency | N | 93 | 0 | 0 | 93 | 93 |
| Minimum | 4.00 |
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| Maximum | 8.00 |
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| Mean | 6.3441 | 0.0003 | 0.1183 | 6.1075 | 6.5806 | |
| Std. Deviation | 1.16558 | −0.00449 | 0.08252 | .98317 | 1.31802 | |
| Empathy | N | 93 | 0 | 0 | 93 | 93 |
| Minimum | 1.00 |
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| Maximum | 10.00 |
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| Mean | 5.6559 | 0.0035 | 0.3647 | 4.9355 | 6.3438 | |
| Std. Deviation | 3.67865 | −0.02137 | 0.12792 | 3.38578 | 3.89663 | |
| Fairness | N | 93 | 0 | 0 | 93 | 93 |
| Minimum | 1.00 |
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| Maximum | 10.00 |
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| Mean | 5.5914 | −0.0007 | 0.3077 | 5.0108 | 6.2148 | |
| Std. Deviation | 3.08656 | −0.01632 | 0.15642 | 2.75359 | 3.37023 | |
| Valid N (listwise) | N | 93 | 0 | 0 | 93 | 93 |