Qu. No

Question

1 worst, 10 best

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10

1

The location of the hospital (easy to reach).

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10

2

The cleanness of the environment surrounding the hospital.

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10

3

The calmness for the environment surrounding the hospital.

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4

Availability of parking for visitors.

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5

The cost compared to the health care.

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6

The type of food (appearance, color, cleanness).

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7

The quality of food service (on time, proper for the patient).

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8

The quality of the overall hospital service.

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9

How this hospital is known among people (good, bad).

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10

The ability to avoid medical errors.

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11

Qualified and well trained doctors.

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12

Qualified and well trained nurses.

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13

The quality of lightness (sun, suitable lamps, etc.).

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14

Interior design (furniture, curtains, etc.).

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15

Entertainment (TV, magazines, medical brochure, …).

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16

Availability of specialist doctor.

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17

The relationship between your doctor and the hospital.

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18

You have health insurance for this hospital.

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19

The availability of laboratory, certain medical tests, etc.

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10