| Characteristics | Frequency | Rate (%) | |
| Sex | Female | 310 | 59.6 |
| Male | 210 | 40.4 | |
| Age | From 15 to 30 | 96 | 18.5 |
| From 31 to 45 | 215 | 41.3 | |
| Over 45 | 209 | 40.2 | |
| Number of years in transaction with the bank | From 1 to 4 | 125 | 24.0 |
| From 5 to 10 | 215 | 41.3 | |
| Over 10 | 180 | 34.6 | |
| Education | Secondary school | 36 | 6.9 |
| Community college | 92 | 17.7 | |
| Graduated | 325 | 62.5 | |
| Postgraduate | 67 | 12.9 | |
| Workplace | Public sector | 124 | 23.8 |
| Corporations | 188 | 36.2 | |
| Hospitals/schools | 76 | 14.6 | |
| Others | 132 | 25.4 | |