Communicating | Challenges |
Bad news | This is an essential part in the treatment of cancer patients. The impact of this communication affects patient’s emotional adjustments, treatment compliance and overall health outcome. |
Psychosocial & emotional aspects | Various emotions are at stake in cancer patients. The physicians need to elicit the emotional response, validate the concerns and be empathetic at the same time. |
Complex information & long-term trust | Physicians attitude regarding the understanding of the patients may emit various nonverbal cues of negative impact which might reduce the impact of verbal communication. |
Hope & overlapping uncertainties | Various inherent uncertainties regarding the treatment options and coupled with need for hope. |
Statistics related to the prognosis | Sharing quantitative information from patients perspective, framing information, using visual aids, misunderstanding and overly concrete misinterpreting of the numbers and statistics by the patients. |
Promoting heath & behavior | Patient navigators responsible for various health education and promotion faces the challenges of safety, setting boundary, facing and overcoming boundary, emotional turmoil, etc. |
Treatment decision | Various ethical aspects and patient expectations in treatment decision. |
Communication with grieving family | Death of a relative due to cancer is a devastating and life changing event for family members and challenge lies in comforting, being empathetic listener and rely on nonverbal cues. |
Family member of patient with hereditary cancer | Identifying the at risk family member of hereditary cancer patients and advocating the need for screening for similar cancer. |
Palliative & end-of-life care | Emotional nature of the communication, difficulty in differentiating emotions, structural aspects, etc. may affect communication. |
Children or elderly with cancer | Difficulty in explicating the level of understanding and emotional impact, differentiating self-emotion from those of patients. |
Patients of culture & language | Cultural and language barrier affects the whole communication dynamic between the physician and the patients. |
Patients in clinical trials | Recruitment of patients, expectation of patients, potential adverse effects, impact on quality of life, complexity of clinical trial protocol, unconscious biases, lack of cultural competence, etc. |