| Exams: demand for access to procedures, diagnostic exams that help identify the health condition. | Medication: demand for access to the prescription and medication available in public service network and/or by other means. May include self-medication. |
| Basic network: access to basic care, low complexity gateway, health care. | Secondary network: access to specialized and outpatient services of medium complexity, health care. |
| Tertiary network: access to high complexity hospital services, health care. | Emergency mobile service: access to the pre-hospital service that provides care to people in urgent and emergency situations. E.g.: Basic and Advanced Support Unit, Rescue, Fire Department. |
| Specialties consultations: demand for access to specialized care according to health needs, multiprofessional team. | Access to information/health education: access to guidance, information, knowledge. Emancipation, right to receive guidelines on clinical conditions, treatment, prognosis and other aspects related to health. |
| Accessibility: several socio-cultural, economic, organizational, geographical, factors, etc., which may contribute to reduction of health care. Refers to the conditions and/or limitations and barriers that allow, hinder or prevent access to goods and services. Ensuring rights and health care with equity to all who need it. | |