Stage | Behavior | Needs |
1. Forming | Avoid controversy, need for safety, fear, how to define and decide, lack of focus, off-topic discussions | · Defined tasks and objectives · Project guides, ground rules · Roles and responsibilities · Time for get-acquainted · Upskill training |
2. Storming | Argue, vying for lead, clashes, friction, concern over excessive work, fragmented, low consensus | · Clarity, feedback · Resolve conflicts · Trusted data, listening · Finesse to handle off-track behavior |
3. Norming | Agreed processes and definitions, sincere consensus building, more routines and standards, reduced firefighting | · Able to offer valued ideas/suggestions · Decision making process · Diminished silo’s · Executive endorsement and support Milestone setting · Resource rallying |
4. Performing | Empathy, commitment, role clarity, teamwork; and self-reliance | · Positive reinforcement · Trusted feedback and dialog |