| Very dissatisfied | Somewhat dissatisfied | Quite satisfied | Very satisfied | ||||||||
| N | % | N | % | N | % | N | % | ||||
Interpersonal relationship in healthcare | ||||||||||||
Nephrologist mood | 0 | 0.0 | 25 | 6.6 | 337 | 89.4 | 15 | 3.9 | ||||
Hygiene measures | 1 | 0.3 | 48 | 12.7 | 303 | 80.4 | 25 | 6.6 | ||||
Support and care | 1 | 0.3 | 48 | 12.7 | 303 | 80.4 | 25 | 6.6 | ||||
Staff friendliness | 1 | 0.3 | 52 | 13.8 | 299 | 79.3 | 25 | 6.6 | ||||
Quality of healthcare | ||||||||||||
Care provided by the nephrologist | 4 | 1.1 | 22 | 5.8 | 331 | 87.8 | 20 | 5.3 | ||||
Nephrologist information | 0 | 0 | 14 | 3.7 | 355 | 94.2 | 8 | 2.1 | ||||
Dialysis technique | 0 | 0 | 44 | 11.7 | 328 | 87.0 | 5 | 1.3 | ||||
removing excess water | 3 | 0.8 | 64 | 17.0 | 305 | 80.9 | 5 | 1.3 | ||||
Other health issues | 4 | 1.1 | 42 | 11.1 | 324 | 85.9 | 7 | 1.9 | ||||
Privacy | 0 | 0.0 | 23 | 6.1 | 347 | 92.0 | 7 | 1.9 | ||||
Healthcare management | ||||||||||||
Healthcare coordination | 9 | 2.4 | 61 | 16.2 | 252 | 66.8 | 55 | 14.6 | ||||
Dialysis center responsiveness | 0 | 0 | 48 | 12.7 | 318 | 84.4 | 11 | 2.9 | ||||
Information on dialysis | 22 | 5.8 | 168 | 44.6 | 158 | 41.9 | 29 | 7.7 | ||||
Quantity of fluid intake in-between dialysis sessions | 3 | 0.8 | 29 | 7.7 | 334 | 88.6 | 11 | 2.9 | ||||
Effectiveness and continuum of healthcare | ||||||||||||
Accuracy of nephrologist information | 1 | 0.3 | 55 | 14.6 | 312 | 82.7 | 9 | 2.4 | ||||
Better healthcare measures | 0 | 0.0 | 1 | 0.3 | 170 | 45.1 | 206 | 54.6 | ||||
Dialysis center recommendation | 0 | 0.0 | 8 | 2.1 | 354 | 93.9 | 15 | 4.0 | ||||