Construct | No. of items |
| Source |
Information Quality | 4 | ・ Content provided by MOOC is complete. ・ Content by MOOC is understandable. ・ Content provided by MOOC is well represented with text and graphics. ・ Content provided by MOOC relevant to the topic. | Chiu et al. [21] , DeLone et al. [37] |
System Quality | 4 | ・ The user interface of the MOOC platform is well designed ・ The MOOC platform can quickly load all the text and graphics ・ It is easy to navigate the MOOC platform ・ The MOOC platform functions well all the time | |
Service Quality | 4 | ・ The MOOC platform provides prompt response to my request. ・ The MOOC platform provides right solution to my request ・ The service provided by MOOC platform attends to individual’s learning needs. ・ The service provided by MOOC platform is reliable. | |
Openness | 4 | ・ I have the freedom to join any course without prerequisites. ・ I have the freedom to access and use the course resources and materials for free of charge. ・ I can reuse the course resources in my work. ・ I feel free to combine the course materials with others to produce new one. | Alraimi et al. [6] |
Reputation | 4 | ・ Good reputation of MOOCs platform offers course I am interested in. ・ MOOCs partners universities have a good reputation ・ MOOCs tend to provide courses by professors from high reputation universities. ・ MOOCs courses are offered by prestigious universities | Munisamy et al. [38] |
User Satisfaction | 3 | ・ I am satisfied with learning in MOOC ・ I am pleased to earn credits in MOOC ・ I am contended with the way to earn credits in MOOC. ・ Learning in MOOC is a delighting experience | Spreng et al. [39] ; Bhattacherjee [40] |
Individual Performance |
| ・ Using MOOC enable me to accomplish tasks more quickly ・ Using MOOC improve my productivity in learning ・ Using MOOC improve my academic performance. ・ Using MOOC enhance my effectiveness in learning ・ Using MOOC makes it easy to accomplish tasks ・ Using MOOC is useful for my learning. | Urbach et al. [41] |
Total | 30 |
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