Negotiation activity-PaaS SLA

Total No. of questions generated

Total No. of answers gathered

Total No. of relevant answers

Precision (%)

Recall (%)

SLA template drafting

23

20

19

95.00

82.61

Consumer understanding

75

63

60

95.24

80.00

SLA optimization

18

16

15

93.75

83.33

SLA violation notification

10

9

8

88.89

80.00

Penalty procedures

12

10

10

100.00

83.33

SLA Termination

13

12

11

91.67

84.62

Total

151

130

123

94.62

81.46