| Research perspectives | The specific definition of SSC | Representative | Application of the industry |
| Product servicing | Service supply chain is a series of service activities like setting of service plan, allocation, distribution, recycling, decomposition, repair, recovery of resources involved in the process of product servitization. It emphasizes that after-sale product SSC played a more prominent role in enhancing company’s competitive advantages and profit. | [5] [6] [7] Frank Quinn Fu Ye | Manufacturing car industry |
| Service outsourcing | Service supply chain is service flow formed in the process of service outsourcing. Service supply chain management is the integrated management of information flow, service flow, cash flow, service process and service performance from the earliest service suppliers to the ultimate end customers in service delivery process. The view integrates with service process and service delivery processes. | [1] [3] [4] [8]
| Professional service Logistics services |
| Product supply chain in service industry | With the increasing competition of enterprises, service enterprises must draw lessons from manufacturing supply chain management model, used service to pull supply chain management and operations, to improve the ability of forecasting service demand, to deal with the diversification of customer needs efficiently, and to achieve long-term competitive advantages. The essence of service supply chain is to enhance customers’ value by integrating resources. | Andrea Klein Richard Metters [9] Yang M & ingming [10] Jack S. Cook | Financial sector Hospital care Aviation industry Hotel industry Tourism services Port services |
| Evolution from factory to global service network | Service supply chain is a service-driven global supply chain that manufacturing plants provide service products to global customers through information technology, including service provider or service enterprises provide professional services to manufacturing factory and the end customers in the supply chain services. It underscores the management of multiple cooperation organization with global networks in controlling creation and delivery of the specific ability. | [11] Freeman, et al. Wilkinson, et al. Baine, et al. Pawar, et al. Lin & Shi, et al. | Manufacturing Information integration services |