| Model | Unstandardized coefficients | Standardized coefficients | T | Sig. | |
| B | Std. error | Beta | |||
| (Constant) | 0.256 | 0.139 |
| 1.834 | 0.068 |
| Accessibility | 0.617 | 0.105 | 0.292 | 5.859 | 0.000 |
| Trust | 0.379 | 0.049 | 0.382 | 7.738 | 0.000 |
| Loyalty | 0.260 | 0.069 | 0.178 | 3.773 | 0.000 |