6	Bus driver– passengers	Conversations between bus driver and passengers reduce accident risk, but also reduce concentration	Interactions around bus stop affect to accessibility	Elderly, negative passenger have effects on mental fatigue and satisfaction of bus drivers	Interaction affects to DB & fuel cost	Effect of communication on ridership attraction	Communications (bus driver, ticket collector) generate noise in bus	Information provision from bus driver to passengers	Promotion of use of bus increases interactions
7	Bus driver- other vehicles	Age, inattention, village culture, and drink-driving behaviors affect the perception of the bus driver	Perception of bus driver affects to DB & accessibility around bus stop	Mixed traffic flow conditions are positively correlated with the levels of driving fatigue of the bus driver	Perception and DB affects to fuel and operating cost	Effect on average speed of bus	Heterogeneous traffic flows, horn events increase noise level by 0.5 - 13 dB as compared to homogeneous	Planning of bus lanes affects interactions	Restrictive policies reduce interactions
8	Bus driver- other road users	Age, gender, inattention, and drink-driving behaviors affect bus driver perception and DB	Interaction affects to DB & accessibility around bus stop	Slow drivers, pedestrians & over cutting make bus driver angry or frustrated	Perception and DB affects to fuel and operating cost	Affecting average speed of bus	Driver’s bus honk induces noise	Planning bus lane affects interactions	Restrictive policies reduce interactions
9	Bus driver- environment	Poor infrastructure system, bad road terrain, inattention increase risk and severity of accident	Perception and manner of stopping of bus drivers in proximity of bus stops	Road conditions affect the satisfaction of bus drivers	Perception and DB affects to fuel and operating cost	Perception of bus driver affects the average speed of bus	Perception affects to DB, generates emission & noise	Failure to stop bus at bus stop because of its poor conditions and unplanned stopping of bus	Public investment increases interaction
10	Passenger- passenger	Security against crime, driverless shuttle buses, staff behavior are most important criteria for encouraging bus commuters	The presence of passengers standing inside the bus increases the boarding time	Too many passengers cause unwanted arousal & emotional states that reduce passenger satisfaction	Interaction time when they get on/off affect to fuel & operating cost	Excessively overcrowded buses may drive away anxious travelers	Communication between passenger and passenger cause air pollution and noise	Condition of bus stop and hub, information provision affect to interaction	A promotional policy increases the complexity of interaction
11	Passengers- other vehicles	Other vehicles affect to safety when passenger get on or get off at bus stop	Other vehicles affect passenger when they get on/off at bus stop	Perception affects comfort, satisfaction	Interaction time when they get on/off affect to fuel & operating cost	The condition of other vehicles affects ridership	Interaction when getting on/off affects to DB, emission & noise	Location and condition of bus stop affect to interaction when getting on/off	A restrictive policy reduces interactions
12	Passengers- other road users	Passengers’ behaviors affect other’s DB behavior, safety	Perception of others affect to passengers when getting on/off	Perception affects comfort, satisfaction	Interaction time when they get on/off affect to fuel & operating cost	The conditions of other drivers affect ridership	Interaction when getting on/off affects to DB, emission & noise	Planning bus stop & bus land affects to others perception	A restrictive policy reduces interactions
13	Passengers- environment	Bus stop facility affects to safety when passenger gets on/off	Bus stop affects to accessibility when passenger gets on/off	Perception of passenger affects comfort, satisfaction	Interaction time when they get on/off affect to fuel & operating cost	A high-quality outside environment attracts ridership	Interaction when getting on/off affects to DB, emission & noise	Planning of infrastructure, information for passengers	Public investment increases interaction