8	Bus driver-other road users	Perception of bus driver affects DB and safety	Interaction affects to DB & accessibility around bus stop	Perception of bus driver affects DB, comfort, satisfaction	Perception and DB affects to fuel and operating cost	Effect on average speed of bus	Use of bus horn by driver induces noise	Planning of bus lanes affects interactions	Restrictive policies reduce interactions
9	Bus driver- environment	Perception of bus driver affects DB and safety	Perception and stopping pattern of bus drivers affect interaction	Perception affect DB, comfort, and satisfaction	Perception and DB affects to fuel and operating cost	Perception of bus driver affects average speed of bus	Perception affects to DB, generates emission& noise	Planning of bus stops, lanes, hubs affect interaction	Public investment increases interaction
10	Passenger- passenger	Passengers’ behaviors affect security of other passengers	Passengers affect the accessibility of other passengers	Communications between passengers affect comfort, satisfaction	Interaction time when they get on/off affect to fuel & operating cost	Communication affects ridership attraction	Communication between passengers induces noise	Condition of bus stop & hub, information provision affect to interaction	Promotional policy increases interaction
11	Passengers- other vehicles	Other vehicles affect to safety when passenger get on/off at bus stop	Other vehicles affect passenger when they get on/off at bus stop	Perception affects comfort, satisfaction	Interaction time when they get on/off affect to fuel & operating cost	Conditions of other vehicles affect ridership	Interaction when getting on/off affects to DB, emission & noise	Location and condition of bus stop affect to interaction when getting on/off	Restrictive policies reduce interactions
12	Passengers- other road users	Passengers’ behaviors affect other’s DB behavior, safety	Perception of others affect to passengers when getting on/off	Perception affects comfort, satisfaction	Interaction time when they get on/off affect to fuel & operating cost	Conditions of other drivers affect ridership	Interaction when getting on/off affects to DB, emission & noise	Planning bus stop & bus land affects to others perception	Restrictive policies reduce interactions
13	Passengers- environment	Bus stop facility affects to safety when passenger gets on/off	Bus stop affects to accessibility when passenger gets on/off	Perception of passenger affects comfort, satisfaction	Interaction time when they get on/off affect to fuel & operating cost	High-quality outside environment attracts ridership	Interaction when getting on/off affects to DB, emission & noise	Planning of infrastructure, bus stop, information for passengers	Public investment increases interaction