| Accountability | High |
| High Quality Human Resource Management & Capacity Building | Yes |
| Technology & Innovation | Many applications are in place |
| Research & Development | Limited |
| Service Quality | High |
| Call Services | Hailing - Booking and Taxi Ranks |
| Operational Efficiency | High |
| Financial Efficiency & Cost Control | High |
| Staff Productivity | High |
| Asset Utilization | High |
| Safety Concerns | Low |
| Environmental Considerations | Tendency to encourage environment friendly fleet such as Hybrid Taxis |