Series

Dimensions of coefficient

Stability factor

Degree credibility

√ stability

1

The Commitment of top leaderships

0.913

0.956

2

Concentrated on the customers

0.919

0.959

3

Continuous improvement

0.917

0.958

4

Training

0.921

0.960

5

Strategic planning of the quality,

0.934

0.966

6

Quality improvement

0.911

0.954

Total score of the tool

0.898

0.947