Category

Description

Positive experience

Negative experience

Accompaniment

Experiencing support during the change process and feeling to be “in good hands”.

· Supporting top management.

· Support of employees by managers.

· Fostering new skills.

· Feeling ignored.

· Resignation.

· Lack of team motivation.

· Effort to motivate others.

Communitas

Communitas has been a concept that implies a sense of equality, mutual respect, and shared humanity among all people regardless of their social status or power.

· Believe in the team.

· Trust and support.

· Belonging/Solidarity.

· Proactivity.

· Feeling of connectedness.

· Lack of belonging and inclusion.

· Lack of solidarity.

Sense of security

The environment in which the Change took place was safe and pleasant for me.

· Stronger sense of security/well-being.

· Communication and collaboration based on shared values.

· Support from family.

· Feeling insecure.

· Fear.

· Stress.

· Loneliness and optimism.

· Self-discipline (putting one’s own needs “on the back burner”).

Rituals and ritualizations

Rituals and ritualizations generate meaning and significance, because they are a practical interpretation of the social in performances.

· Group activities.

· Individual activities.

· “No, it was simply decided without us”.

· Not at all (17 mentions).