Category | Description | Positive experience | Negative experience |
Influence by general atmosphere | Atmosphere is called mood or aura in phenomenology. It is a subjective mood that is conveyed socially and by the external environment. | · Rapid adaptation to change. · Finding new ways to keep team members productive and engaged. | · Changes in the workflow (overtime, time pressure). · Loss of friendly relations. · Deterioration of the working atmosphere. |
Influence of other people | Social influence is the change of opinions, attitudes and behavior through the influence of other people or groups. | · Involve and involve all stakeholders. · Takeover of the company by others. · Training for career path. | · Financial difficulties for long-standing cooperation partners. · Poor relationships with the team. · Boss refuses to work from home. |
Influence of adapted and new structures, processes and rules (and social norms derived from them | Social norms are concrete instructions for action that affect social behavior. They define responsible social action in situations of everyday life and work. | · Adapting team culture to new rules. · Face-to-face meetings introduced in the office. · COVID forces social distancing to contain the virus. | · Stand up for others and get criticized, hurt me. · Have to adopt an attitude of justification. · Bottleneck time leads to accusation of “no time for us”. |
Support from others | Social support, as a sub-area of social networks, can have a direct effect on psychological well-being, alleviate stress, but also mitigate the effects of unfavorable living conditions. | · Understanding and support from stakeholders. · Employee participation. · Receive external support. | · The biggest challenge: Familiarizing everyone involved with the new processes and responsibilities during ongoing operations. |